Hospitals' Cybersecurity Culture during the COVID-19 Crisis.

The coronavirus pandemic led to an unprecedented crisis affecting all aspects of the concurrent reality. Its consequences vary from political and societal to technical and economic. These side effects provided fertile ground for a noticeable cyber-crime increase targeting critical infrastructures and, more specifically, the health sector; the domain suffering the most during the pandemic. This paper aims to assess the cybersecurity culture readiness of hospitals' workforce during the COVID-19 crisis. Towards that end, a cybersecurity awareness webinar was held in December 2020 targeting Greek Healthcare Institutions. Concepts of cybersecurity policies, standards, best practices, and solutions were addressed. Its effectiveness was evaluated via a two-step procedure. Firstly, an anonymous questionnaire was distributed at the end of the webinar and voluntarily answered by attendees to assess the comprehension level of the presented cybersecurity aspects. Secondly, a post-evaluation phishing campaign was conducted approximately four months after the webinar, addressing non-medical employees. The main goal was to identify security awareness weaknesses and assist in drafting targeted assessment campaigns specifically tailored to the health domain needs. This paper analyses in detail the results of the aforementioned approaches while also outlining the lessons learned along with the future scientific routes deriving from this research.

Assessing MITRE ATT&CK Risk Using a Cyber-Security Culture Framework.

The MITRE ATT&CK (Adversarial Tactics, Techniques, and Common Knowledge) Framework provides a rich and actionable repository of adversarial tactics, techniques, and procedures. Its innovative approach has been broadly welcomed by both vendors and enterprise customers in the industry. Its usage extends from adversary emulation, red teaming, behavioral analytics development to a defensive gap and SOC (Security Operations Center) maturity assessment. While extensive research has been done on analyzing specific attacks or specific organizational culture and human behavior factors leading to such attacks, a holistic view on the association of both is currently missing. In this paper, we present our research results on associating a comprehensive set of organizational and individual culture factors (as described on our developed cyber-security culture framework) with security vulnerabilities mapped to specific adversary behavior and patterns utilizing the MITRE ATT&CK framework. Thus, exploiting MITRE ATT&CK's possibilities towards a scientific direction that has not yet been explored: security assessment and defensive design, a step prior to its current application domain. The suggested cyber-security culture framework was originally designed to aim at critical infrastructures and, more specifically, the energy sector. Organizations of these domains exhibit a co-existence and strong interaction of the IT (Information Technology) and OT (Operational Technology) networks. As a result, we emphasize our scientific effort on the hybrid MITRE ATT&CK for Enterprise and ICS (Industrial Control Systems) model as a broader and more holistic approach. The results of our research can be utilized in an extensive set of applications, including the efficient organization of security procedures as well as enhancing security readiness evaluation results by providing more insights into imminent threats and security risks.